IT Systems Infrastructure and Digital Innovation Specialist
Douala
Tarif indicatif
N/A
Expérience
2 à 5 ans
Taux de réponse
43 %
Temps de réponse
9h
0 posts2 followers
EBOT Elvis AKO
IT Systems Infrastructure and Digital Innovation Specialist
Douala
Tarif indicatif
N/A
Expérience
2 à 5 ans
Taux de réponse
43 %
Temps de réponse
9h
0 posts2 followers
Secteur d'activité
Télécommunications > Réseaux - Télécommunication
Infos
I’m Ebot Elvis Ako, a passionate Digital Innovation Specialist, Technology Infrastructure Analyst and Entrepreneur, dedicated to driving transformative technology solutions that create real impact. With over five years of experience in digital transformation, intelligent automation, and IT systems deployment, I focus on helping businesses and communities harness technology to solve real-world challenges, improve efficiency, and promote inclusive growth.
As the Founder of Origin Africa For Innovation and Development - ORAID Foundation, I’m committed to advancing sustainable development and technological innovation in Africa, empowering young minds, small and Medium businesses with the tools and knowledge to thrive in a digital-first world. Through my work , I aim to bridge the gap between innovation and accessibility building digital solutions that don’t just transform systems, but uplift communities and shape a more equitable future for all. ORAID foundation aims to bring Digitalization to every community despite the harsh realities faced by the large majority African people in the continent, we do this by using simple tools to create sustainable Digital Solutions,
Through ORAID Foundation, we've designed and released KebongOps, A smart business Management tracker for less reseourced businesses, I'm currently working on SEKMEDIQ Ecosystem made up of A Hospital Management System for Community Health Centers and Less Resourced Hospitals and Equally Sekmediq Connect, A Digital Outreach Platform dedicated to identifying patients with treatable worst case diseases and linking them to appropriate hospitals nearest to their location. While the first is aimed at reducing inefficiencies in Medical record keeping and Diagnostics, the second is aimed at given a chance for those in rural communities to seek affordable treatment while equally permitting doctors to follow up with them after Diagnosis.
As Technical Operations Manager, I lead cross-functional technical teams and drive the transition of the organization from a reactive service model to a structured, systems-driven operational framework. I oversee digital systems design, operational governance, performance monitoring, and field execution.
Leading a team of 15+ technical personnel, I drive the transition from reactive operations to structured, systems-based execution. I design and implement digital job management frameworks, technician accountability systems, and performance dashboards that improve coordination, material governance, and operational efficiency.
I have architected integrated workflow and inventory systems, automated reporting processes, and introduced data-driven decision support mechanisms that enhance transparency and scalability. My focus is on building institutional-grade operational structures that enable teams to perform consistently and prepare organizations for larger markets.
Founder/ Executive Coordinator and Digital Systems Specialist
avr. 2024
Maintenant
ORAID FOUNDATION
As Founder and Executive Coordinator, I lead the design and deployment of backbone digital systems engineered to improve operational efficiency, accountability, and structured growth across multiple sectors. I have designed and developed:
Florastays HMS – A hospitality management system streamlining hotel operations, guest management, and reporting.
KebongOps – A general business operations framework enhancing workflow coordination and performance tracking.
Sekmediq – A health infrastructure coordination system supporting structured outreach, patient tracking, and medical programme management.
Mbineko – A digital forestry management platform improving monitoring, traceability, and environmental data oversight.
ELTOMS (Elvis Technical Operations Management Systems) – A comprehensive technical operations system integrating job management, inventory governance, technician accountability, and performance intelligence.
• Maintain and troubleshoot computer systems, networks, and servers to ensure optimal performance which greatly reduced system downtime.
• Perform regular system updates and backups to ensure systems and data confidentiality, integrity and availability.
• Develop and implement automation scripts to streamline IT processes and reduce manual workload by 12%
• Provide technical support for hardware, software, and network issues at service stations and corporate environments boosting reliability
• Carry out planned preventive maintenance on Network equipment, also reviewed and enforced IT security parameters for both the safety of employees and IT systems at client sites (Fueling stations)
• Provide first-line technical support to end-users via phone, email, and in-person, resolving hardware, software, and network issues
• Manage and prioritize a high volume of support tickets, ensuring timely resolution and excellent customer service.
• Assisted with server infrastructure housekeeping: scheduled data backups, tested disaster recovery plans and fine-tuned the system’s performance.
• Administer user accounts, permissions, and access rights in various systems including Active Directory
• Assist with deploying and setting of new hardware and software, ensuring proper configuration and user training.
• Participated in the development and delivery of IT training sessions and inductions for new employees
IT Network/ Security Operations Assistant
nov. 2017
mars 2019
Du Telecom - UAE
• Supported the upgrade of the company’s network infrastructure, including the replacement of outdated switches and routers, resulting in improved network performance and reliability.
• Assisted in the deployment of a new firewall system, enhancing the network’s security posture and reducing potential threats
• Conducted a comprehensive audit of the network, identifying vulnerabilities and implementing necessary security measures
Formations
SS&C BluePrism Robotic Process Automation Professional Certificate
oct. 2023
juin 2024
BluePrism University
Training in Artificial Intelligence and Robotic Process Automation